Position Summary

Techno functional manager with experience of working on call planning / Dynamic Targeting for Pharma clients

Job Responsibilities

• Manage setup and operations of Axtria’s solution on targeting and Dynamic call planning
• Guide team in creating different types of calls plan (business rules driven, or promotion based)
• Establish processes and best practices
  • Maintain process assets (checklists, BRDs etc)
  • Establish robust validation process on inputs and outputs
• Collaborate with onshore team/client for requirements gathering and project management activities
• Plan, assign, schedule tasks for team
• Monitor progress of the projects and take corrective action as and when required
• Validate and QC the outputs of the team
• Manage careers of the team – Engage, train, appraise, feedback

• Handle Client Relationship – Manage client relationship and client expectations independently. Should be able to deliver results back to the Client independently. Should have excellent communication skills.

Education

Work Experience

• 6+ years of professional experience in leading large techno functional teams for delivery of sales force excellence/ analytics engagements
• MUST HAVE experience in Targeting, Call Planning, Dynamic Targeting delivery (5-6 years)
• Experience of working with life sciences clients (5-6 years)
• Experience in other commercial operations processes like Territory alignment, incentive compensation, field reporting will be added advantage.
• Excellent in communication and storyboarding of results.
• Self-starter, ability to work with minimal supervision, pick up new solutions quickly & ability to work under pressure.
• Energetic and ability to contribute to organization beyond assigned work.
• Experience of working with firms specializing in product-based services, services firms.

Behavioural Competencies

Technical Competencies