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Manager - AM_CP



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Posted on Monday, February 12, 2024

Position Summary

The core objectives of a Business Partner are to help increase revenue and customer satisfaction at multiple client accounts. The Business Partner works closely with Onshore Client Partners as well as Delivery Leaders, on account strategy, proposals, and business operations.

Successful Business Partners do not wait to be told what to do - they behave like business owners to take the initiative, think for themselves, know how to collaborate across all parts of Axtria and across all levels of seniority, and are hands-on in getting things done and driving tasks to closure.

Job Responsibilities

Being successful in this role requires an attitude of ‘ownership’ of all aspects of a business. It entails working collaboratively in a matrix organization, with the full range of stakeholders:

  • Onshore client-facing partners
  • Finance, Legal, Marketing
  • Delivery teams both onshore and offshore

Primary Activities:

  • Business Development Activities to grow existing accounts
    • Account Strategy and Tactics
    • Proposal Writing (storyline, slides, documents)
    • Bid Management
    • Drive to uncover cross-sell, up-sell opportunities
  • Process Activities to ensure smooth financial and project operations
    • Track and follow up on CRM opportunities, Active Projects
    • Prepare reports/decks: pipeline, revenue, profitability, invoicing
  • Program Management and Delivery Governance co-ordination with delivery teams to
    • Represent the ‘voice of the client’ in front of delivery teams
    • Serve as the glue between onshore-offshore and cross-LOB stakeholders
    • Anticipate and mitigate risks
    • Uncover new areas to add value to client’s business


Bachelor Equivalent - Other

Work Experience

5-12 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company. The experience may be in one of the below areas or a combination of them:

  • Delivery/ Development experience in at least one of:
    • Analytics
    • Cloud or data solutions
    • Pharma sales and marketing operations
    • Business Consulting
  • Account Management/ Business Development/ Solutioning experience in IT services/Consulting industry
  • Pharma/ Life Science industry experience

Behavioural Competencies

Conflict Management
Cultural Fit
Detail Orientation
Motivation to Learn and Grow

Technical Competencies

Account management
Attention to P&L Impact
Business development
Delivery Management - Decision Science/ Data Science
Delivery Management- BIM/ Cloud Info Management
Delivery Management - Commercial Ops
Lifescience Knowledge

This job is no longer accepting applications

See open jobs at Axtria.