Are you passionate about Human Resource Operations?

Are you passionate about being part of a successful team?

Join Our Team

Our Human Resources Team provides a best in class service to our employees and global organisation. We provide support for day to day and operational issues and procedures. Our team partners with the business to provide reporting insight and to continuously improve our processes and performance.

Partner with the best

As a HR Shared Services – Subject Matter Specialist, you will be working within the HR Shared Service Center NAM Team. Your responsibility involves providing support to HR related request such as general policy queries and related employee life cycle actions.

As an HR Shared Services - Subject Matter Specialist, you will be responsible for:

• Demonstrating high proficiency in HR processes, policies, standard operating procedures and administer day-to-day HR related transactions

• Acting as a PMO of country/sub-region projects (medium and high complexity). Coach specialists on projects of low complexity

• Partaking on projects as SME of the country/sub-region in all phases of the project (design, UAT, implementation and stabilization).

• Ensuring compliance to requirements of regions, countries, and delivery centre

• Providing excellent customer service support on HR related activities. Ensure consistent and reliable service for customers.

• Assisting specialists in completing requests due to backlog/high volume

Fuel your passion

To be successful in this role you will:

• Have a Bachelor’s from an accredited academic institution in related area with at least 2 years' of relevant work experience)

• Have experience in HR areas such as but not limited to: Operations, Customer Service, Team leader, etc.

• Have good knowledge of SAP, ServiceNow, Workday systems and other essential tools

• Be a champion of customer care, committed to maintaining the highest standards of service quality

• Have good proficiency in English; both written and oral.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• This role requires night shift working if you are not within the North America time zone.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits