Job Description:

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.

Credit Balance & Account Review

As a Credit, Balance Account Review Rep II

you need to know how to:
Resolve both undistributed and credit balance accounts while working from an assigned work list- Research all aspects of the claim cycle to identify, correct errors which cause misappropriated funds
document all actions taken on the electronic patient account- Verify payer remittance to apply payments appropriately- Utilize resources to find payment documentation- Interpret payer contracts to ensure all codes on patient's account match contracts- Review EOB to make sure payments were applied correctly, insurance processes correctly, and the posting is correct- Train new and existing associates for Patient Account Credits


Minimum Qualifications

- High School Diploma or equivalent

- Minimum of two (2) years of experience in revenue cycle with one (1) of years in patient account credits or insurance follow up experience
Prefer:
At least three (3) years of Hospital/physician billing or claims follow-up experience-

Previous experience in Insurance denials and appeals, and payment posting- Advanced understanding of insurance remits

Advanced proficiency of EPIC Resolute Hospital Billing
- Demonstrated initiative and ability to see issues through to resolution- Understanding of complete revenue cycle from patient charge entry to applying payment
- Proficiency with MS Office programs including Word and Excel- Demonstrated knowledge of general medical billing, insurance, and compliance regulations and coding- Demonstrated knowledge of medical terminology

Physical Requirements:

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Anticipated job posting close date:

08/08/2024

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.29 - $28.46

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.