Senior Accounts Receivable Specialist
Bloomreach
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
- Discovery, offering AI-driven search and merchandising
- Content, offering a headless CMS
- Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
As the Senior Accounts Receivable Specialist, you will be the go-to expert for handling customer and internal inquiries on billing, invoices, credit adjustments, contract reviews, collections, and all things related to accounts receivable. The core function of this role is to ensure an excellent past-due aging profile and deliver precise cash flow forecasts for Customers within your portfolio. While collections will be the main focus, you’ll also step in to manage billing for your portfolio during peak times. Your starting salary will be €2,200 per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis,
At Bloomreach, we’re all about growth, and that applies to your role as well. As part of an ambitious and forward-thinking company, you’ll have the chance to partner with the AR Manager on exciting projects and initiatives aimed at refining and scaling our backend processes in line with our front-end growth
Your job will be to:
- Serve as the main point of contact for customers and internal teams on all accounts receivable inquiries, including billing, invoices, credit adjustments, and contract reviews.
- Proactively manage a global portfolio of customers across the US and Europe, ensuring timely collections and maintaining an excellent past-due aging profile.
- Accurately forecast cash flow to support financial planning and business growth.
- Handle billing processes for assigned customers, particularly during peak periods, while balancing collections responsibilities.
- Collaborate closely with internal teams to streamline processes and resolve customer issues efficiently.
- Support the AR Manager in driving key projects and initiatives to improve back-end financial processes.
You have the following experience and qualities:
Experience
- 5+ years of experience in Accounts Receivable, ideally within a global or fast-paced environment.
- Proven track record of managing a large, diverse portfolio of customers, especially across international markets (US & Europe preferred).
- Strong experience with collections processes, cash flow forecasting, and maintaining an excellent aging profile.
- Familiarity with billing systems and procedures (Netsuite preferred), with a solid understanding of invoice management and credit adjustments.
- Experience working with cross-functional teams to resolve accounts receivable queries and improve financial processes.
- Proficiency in financial software systems (e.g. Salesforce and Tesorio preferred) and Microsoft Excel for reporting and analysis.
Qualities
- Detail-oriented and analytical, with the ability to manage complex financial data accurately and efficiently.
- Strong communication skills, able to build positive relationships with both internal teams and customers while addressing sensitive issues.
- Proactive problem-solver, able to identify and resolve AR challenges in a timely and effective manner.
- Collaborative mindset, with a willingness to work closely with various departments and contribute to team success.
- Adaptable and resilient, comfortable working in a fast-paced, evolving company with shifting priorities.
- Results-driven, with a focus on meeting deadlines, achieving KPIs, and supporting company growth through effective financial management.
More things you'll like about Bloomreach:
Culture:
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A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
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We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
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We believe in flexible working hours to accommodate your working style.
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We work remote-first with several Bloomreach Hubs available across three continents.
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We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
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The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
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We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
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Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
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Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
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The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
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Subscription to Calm - sleep and meditation app.*
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We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
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We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
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Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
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Everyone gets to participate in the company's success through the company performance bonus.*
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We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
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We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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