Who Boundless is

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency.

We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang.

Today, we are a dynamic growth-stage technology company with 350+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.

What You Will Do

In this role, you will:

• Thoroughly examine data and documents submitted by the client and the beneficiary to verify the accuracy, completeness, compliance, and validity of documentation and information, as needed per the application
• Take ownership of identifying errors or inconsistencies and communicate these to the Case Coordinator on a timely basis
• Effectively address issues with documents and data by cleaning up data entries, correcting formatting, and ensuring information accurately corresponds with the correct entry point
• Coordinate with the Support Team, Case Coordinators, and other Case Production Specialists to facilitate a smooth workflow and timely completion of tasks
• Stay updated on product changes, attending company-organized training sessions and workshops to enhance knowledge and ensure a positive client experience

Other responsibilities include:

• Adhere to internal service level agreements (SLAs) on completing data review
• Follow protocol to maintain the strict security and privacy of our clients’ information
• Organize documentation for streamlined review
• Support additional Case Production administrative tasks, as needed

Who You Are

We are looking for Data Review Specialists to support our growing Case Production team. We need passionate professionals who exhibit exceptional attention to detail and can ensure accuracy and completeness of all data and documents.

You should thrive in a fast-paced industry and have a strong drive to prioritize efficiency and meet deadlines, ensuring timely completion of data and document reviews. You possess strong time management skills to handle multiple tasks and meet deadlines. Your ability to excel in this role will be evident in your effectiveness in accurately reviewing and correcting data, as well as communicating any issues or discrepancies found in the documents and offering clear explanations and recommendations for resolution.

You possess strong communication and problem-solving skills to effectively convey our client’s needs to the relevant teams within Boundless.

The Data Review Specialist at Boundless is a key role in our client success operations. They identify themselves as partners in our Client Success operations, adhering to strict confidentiality of client information and providing the best client success experience through quality data and document review.

Come and help us in being the best Client Success organization we can be at Boundless Immigration!

What You Bring

• At least 1++ years administrative/back office experience. Data entry, intake, validation, or document preparation experience preferred
• Keen attention to detail with a sense of ownership in accuracy and compliance
• Excellent verbal and written communication skills
• Ability to adapt and learn new processes and product quickly
• Proven ability to effectively handle multiple tasks while prioritizing the timely adherence to deadlines
• Experience working with Adobe, GSuite, and MS Suite, a plus

What We Offer

You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry.

You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.

Great company perks and benefits await you!