Cogito is a computer service company that enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Its software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call. It was founded in 2007 and is headquartered in Boston, Massachusetts.

Operations

Boston, MA, USA

Cogito

AI & ML

Business services

battery ventures

openview

Hearst ventures

Salesforce ventures

Mit media lab

4. 201-500

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