Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

As a Manager, Business Operations you will be supporting a global team to drive the foundational activities conducted by the order management function. This position will be responsible for managing day-to-day operations of the Americas region, including ad hoc requests and direct oversight of the Bogota team. This includes: updating, reviewing, analyzing and correcting all closed / won Salesforce opportunities on a daily basis; supporting the overall provisioning process to ensure the delivery of subscription products to the customer in accordance with our documented process; taking ownership of all opportunities post the order form being signed to ensure all relevant fields are updated on the Salesforce record within 24 hours and in accordance with a defined runbook; and coordinating with the revenue and FP&A teams to ensure accurate and timely revenue recognition as well as financial planning. . . The ideal candidate is someone who has a passion for operational excellence through ensuring accurate and aligned processes, has a high attention to detail and will be able to support cross-functional departments such as Customer Value Management and Sales teams with contract and entitlement questions to effectively maintain the accuracy of our global customer entitlement records.

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At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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