Security Service Technician II
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Paid vacation/holidays/sick time - Union leave out vacation and sick
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Union leave out benefits
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle, Tools and Equipment to complete all jobs
Providing Scheduling and management support
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY
What you will do:
A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access Systems, and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently.
How you will do it:
Locate and alleviate trouble with damaged equipment or wiring
Readjust equipment, repair or replace inoperative equipment, and test for operation
Prepare trouble order forms to report temporary repairs
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies Responsible for the service and repair of commercial Security/Fire Alarm/CCTV/Card Access systems
What we look for:
High School Diploma or equivalent required
Experience with Fire Alarm, security, CCTV, card access
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Experience inspecting, repairing, and programming fire alarm panels and fire suppression systems Computer literate
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to work flexible hours including weekends to meet customer requirements
Overnight travel may be required
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and follow safety guidelines and procedures at all times
Strong organizational skills, a positive attitude, and an ability to learn quickly
Possess a valid driver’s license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Retain any licenses that are required by National, State and Local codes
5 years documented experience in low voltage electrical systems preferred
NICET II certification a plus.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.