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Security Service Technician



Cranberry Twp, PA, USA
Posted on Monday, February 12, 2024

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

  • Competitive salary

  • Paid vacation/holidays/sick time - Union leave out vacation and sick

  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Union leave out benefits

  • Extensive product and on the job/cross training opportunities With outstanding internal resources

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

  • Company vehicle, Tools and Equipment to complete all jobs

  • Providing Scheduling and management support

  • JCI Employee discount programs (The Loop by Perk Spot)

  • Check us Out: A Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

What you will do:

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access Systems, and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently.

How you will do it:

  • Locate and alleviate trouble with damaged equipment or wiring

  • Readjust equipment, repair or replace inoperative equipment, and test for operation

  • Prepare trouble order forms to report temporary repairs

  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies Responsible for the service and repair of commercial Security/Fire Alarm/CCTV/Card Access systems

What we look for:


  • High School Diploma or equivalent required

  • Experience with Fire Alarm, security, CCTV, card access

  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices

  • Experience inspecting, repairing, and programming fire alarm panels and fire suppression systems Computer literate

  • Ability to follow verbal and written instructions

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Ability to work flexible hours including weekends to meet customer requirements

  • Overnight travel may be required

  • Demonstrate a high level of customer service

  • Maintain truck inventory to ensure timely response to customer needs

  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times

  • Strong organizational skills, a positive attitude, and an ability to learn quickly

  • Possess a valid driver’s license and driving record that meets company requirements

  • Able to pass a pre-employment background and drug test

  • Retain any licenses that are required by National, State and Local codes


  • 5 years documented experience in low voltage electrical systems preferred

  • NICET II certification a plus.


Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.