Description & Requirements
Infor is seeking a Salesforce Senior Business Analyst to join our team. This role involves working collaboratively with cross-functional teams to analyze business needs and implement Salesforce solutions that drive value creation. The ideal candidate will play a pivotal role in enhancing our Salesforce capabilities, ensuring data integrity, and optimizing our account hierarchy, territory management strategies and will be highly motivated by the opportunity to make impactful contributions and drive meaningful change within the organization and create long term value.
A Day in the Life Typically Includes:
- Lead the enhancement and optimization of our existing Salesforce solutions related to Accounts and Contacts, Data Governance, and Territory Management.
- Gather and document business requirements from key stakeholders and translate them into detailed functional specifications for Salesforce solutions.
- Ensure data accuracy, consistency, and security across Salesforce. Enforce data governance policies, procedures, and best practices.
- Collaborate with sales leadership to refine and implement effective territory management strategies
- Develop and maintain detailed documentation, including use cases, process flows, functional specifications, business process maps, and user stories.
- Create detailed deliverables such as business process maps, user stories, wireframes, and mockups to guide development and implementation.
- Work with developers to translate business requirements into technical specifications and to ensure timely and accurate delivery of solutions leveraging Salesforce best practices and optimizing the platform usage.
Basic Qualifications:
- Experience with Salesforce, particularly in Accounts and Contacts, Data Governance, and Territory Management functionalities.
- Experience with SaaS products.
- Experience in analyzing business requirements and design effective solutions.
- Experience in Salesforce configuration, including custom objects, workflows, validation rules, and reports/dashboards.
- Experience in creating documentation such as business process maps, user stories, wireframes, mockups, and functional specifications.
- Experience in developing process flows and user guides.
Preferred Qualifications:
- Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Business Analyst.
- Experience with data migration tools and techniques.
Remote Role (Dallas, TX, St. Paul, MN, and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that’s why we created a policy that you can read here.
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