Are you a dedicated and enthusiastic Medical Assistant looking to make a real impact in the world of infusion therapy? We are looking for a motivated and experienced Medical Assistant to join our IVX Health Clinical Team!

At IVX Health, we're more than just a healthcare provider—we're a community committed to improving the lives of patients with complex chronic conditions. If you have a strong grasp of medical terminology, exceptional customer service skills, and a passion for providing compassionate care, we want you to be a part of our team. Step into a role where your expertise is valued, your growth is supported, and your daily efforts contribute to a greater mission of making a difference. Dive into a career where you'll thrive alongside a supportive team and experience the rewarding journey of caring for those who need it most

ABOUT US
IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

JOB SUMMARY, HOURS, and LOCATIONS

Reporting to the Regional Operations Director, the Infusion Medical Assistant is responsible for providing both administrative and clinical support to an IVX Health infusion center.

This position is considered Part Time, working an average of 21 hours per week. We are looking for an individual to work on Tuesdays from 7:30 AM - 5 PM and Thursdays from 10 AM - 7:30 PM and one Saturday every 4 weeks.

JOB RESPONSIBILITIES

• Greet and check-in patients, handle intake paperwork, and complete discharge processes.
• Schedule and follow-up with patients for appointments via phone, text, and email.
• Record medical histories and update provider notes as necessary.
• Review charts and communicate with providers for order verification.
• Prepare patient rooms for treatments and assist with drug reconstitution.
• Take patient vitals and assist with injections and IV management under RN or NP supervision.
• Perform basic phlebotomy and lab draws.
• Document patient care in the electronic medical record (EMR).
• Clean and maintain clinic equipment, prepare patient charts, and manage medication inventory.
• Perform finger stick blood glucose tests and quality controls.
• Be flexible to work at multiple centers within the market as needed.

BENEFITS

• Comprehensive Healthcare: Medical, dental, and vision plans with prescription drug coverage and telemedicine services.
• Flexible Savings: Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
• Supplemental Coverage: Additional plans for Accident, Critical Illness, and Hospital Indemnity.
• Dependent Care FSA: Pre-tax dollars for eligible dependent care expenses.
• Disability Coverage: Voluntary short-term and long-term disability options.
• Fertility and Family Support: Resources for fertility healthcare and family building.
• Life and AD&D Insurance: Coverage for you and your loved ones.
• Counseling Services: Free counseling for emotional, physical, and financial wellbeing.
• Education Assistance: Tuition reimbursement and certification support.
• CEU Library: Access to Continuing Education Units for career advancement.
• Charitable Giving and Volunteer Program: Matched charitable contributions and volunteer PTO.
• Employee Referral Bonus: Earn bonuses for referring talented individuals.
• 401(k) Plan: Save for retirement with company matching.

REQUIRED COMPETENCIES AND SKILLS

• Enjoys interacting with patients, nurses, and other healthcare professionals
• Multitasking and time-management skills, with the ability to prioritize tasks
• Excellent customer service skills
• Team player with ability to work in a fast-pasted environment
• Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
• Proficiency in computer applications including practice management, EHR, Microsoft Office, etc.
• Ability to take and record vital signs
• Ability to prepare patients for infusions
• Ability to administer medications and injections
• Ability to monitor patients during infusions
• Ability to document patient care in the EMR
• Ability to order and maintain medical supplies
• Ability to maintain patient records
• Ability to answer telephones and schedule appointments
• Demonstrates ability to adhere to honest ethical healthcare and business practices including abiding by HIPAA guidelines and respecting patients' privacy

REQUIRED EDUCATION AND EXPERIENCE

• Successful completion of a formal Medical Assistant program, with an obtained certification
• Basic Life Support certification from the American Heart Association
• 1 - 2 years of experience in a medical office setting
• High school Diploma or GED
• Experience working in an Infusion therapy setting is a plus, but not required

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.