About the Job:

If you like working with high energy, fast paced companies at scale and you are someone who can resolve issues, partner with business leaders, and influence outcomes join our team as a People Operations Specialist. In this role you will develop and drive people processes for our employees outside the United States. We currently have a mixed model of Employers of Record (EOR) and company entities across 9 countries. This role requires strong partnership with business leaders, HR Business Partners, Legal, Payroll, and Finance. Help us define our approach to managing the employee lifecycle while learning from a dynamic leadership team.

Responsibilities:

• Proactively identify areas of opportunity to increase efficiency, reduce risk, and improve the new hire and employee experience.

• Define how people operations should evolve to best serve our population outside the United States for our current stage and looking to a future of growth.

• Drive onboarding and offboarding for employees in our entities and those hired by EOR including (but not limited to) employment contracts, probationary and notice periods, data entry and record keeping, coordination with appropriate internal and external partners, and compliance activities.

• Process new employee information in our HR Information System (HRIS), ensuring that teams across LaunchDarkly have the information they need to prepare for each new hire.

• Run new hire orientation and benefits information sessions.

• Collaborate with Global Benefits Manager to ensure benefits programs in each country are locally relevant and understood by employees.

• Oversee leave of absence processes in each country including consultation and coordination with the employee, their manager, HR Business Partner, and Payroll.

• Update employment contracts and systems for employee changes including promotions, transfers, and pay increases.

• Partner with HR Business Partners on performance management and employee relations cases for employees outside the US.

• Assist HR Business Partners and other People team members with people analytics requests by pulling data, providing context, and building the story of the data.

• Support compliance efforts for EMEA, APAC, and Canada including employee handbooks and policies.

• Partner with other People Operations team members on documentation and establishing globally consistent processes where appropriate.

• Respond to employee questions through our Jira ticketing system.

• Vendor management for our Employers of Record and payroll provider.

Qualifications:

• 3+ years of experience in Human Resources operations, with prior experience working at a high-growth tech startup

• Experience with EOR/PEO model is a plus

• Familiarity with HR compliance in Ireland, UK, and Australia

• Attention to detail and proven systems that help you stay organized during your fast-paced work day

• Ability to appropriately handle confidential and sensitive information

• Self starter with a proven track record of taking initiative

• Legally able to work in the UK

Pay:

Target pay range for a Level P3 in the UK: £48,000 - £56,000*

Target pay range for a Level P3 in Ireland: €59,000 - €69,000*

*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.