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New York, NY, USA


51-200 employees

founded in


Loris is a natural language AI platform that automatically analyzes 100% of your customer conversations to give CX leaders the power to find customer issues immediately, share the story with all internal stakeholders, and fix the problems through automated quality assurance and real-time agent guidance. Loris was founded in 2018 to help CX teams have better conversations with their customers by utilizing our proprietary AI technology. Our offering has evolved from a solution designed to enable agents to increase the quality and outcomes from their real-time conversations to what it is today. That is the most robust insights and action platform available to CX teams. The enhanced platform now enables CX teams to control and/or cut costs by better understanding their data, and provides additional savings by automating time consuming tactics in both support and QA.

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