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Population Health Management Consultant



Albany, NY, USA
Posted on Monday, June 10, 2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

  • To act as an account manager for our Healthy Merits wellness program and support Meritain’s Population Health Management strategy. The Population Health Management Consultant provides program design, oversight and consultative support for clients to maximize their wellness and Population Health programs while achieving exceptional program engagement and meeting budgetary goals. In addition, the PHM Consultant is responsible for developing and maintaining mutually rewarding working relationship with client contacts, internal team members and vendor partners to ensure renewal of case and retention.
  • Collaborates with clients, brokers, vendors and team members on Wellness and PHM products strategy and de.
  • Develops and presents short and long term wellness plan designs that address client risk, participation goals and budgetary needs.
  • Maximizes available wellness program campaigns and relationships – within regulatory guidelines.
  • Drives the implementation, communications and success metrics for each client based on the established plan and strategy and PHM product mix.
  • Supports employee communications and engagement both through marketing and onsite meetings.
  • Responsible for client retention and product growth.
  • Works closely with client relations and sales team members to act as a wellness product subject matter expert during the sales process.
  • Manages project initiatives as assigned.
  • Exhibits the following Consultative Behaviors:
    • Supports segment/regional strategic planning.
    • Participates in gathering, analyzing and providing input and recommendations regarding product performance assessment.
    • Supports product education and service to internal customers (sales, client relations, marketing, business intelligence, sales support, implementation, operations, et al).
    • Provides SME support in customer selling (may provide customer demonstrations of products).
    • Educates product leadership on key issues and opportunities facing customers relative to managed products.
    • Evaluates wellness trends and identifies areas for product enhancements.
  • Travel to client sites (30% travel)

Required Qualifications

  • 3-5 years of industry experience.
  • 3-5 years of experience with corporate wellness programs or advanced knowledge of the health and wellness industry
  • Ability to travel up to 30% nationwide to clients sites.

Preferred Qualifications

  • Clear communication style and strong collaboration skills
  • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook)
  • Excellent organizational skills with the ability to identify processes and organize resources to coordinate and execute multiple projects simultaneously.
  • Detail oriented when accomplishing a task, demonstrating concern for all areas involved.
  • Ability to deliver presentations at all levels of an organization, to diverse audiences and groups and via multiple modalities including virtually and in-person.
  • Strong customer service skills


  • Bachelor's degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$43,700.00 – $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/21/2024