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Senior Analyst



Irving, TX, USA
Posted on Tuesday, June 11, 2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This is a Sr Analyst position available within the Client Benefits Test Team. The Sr Analyst, Client Benefits Test will define the test strategies and be responsible for the quality of the deliverables for the respective line of business. This is a client- facing role. This individual will lead the day-to-day operations of a team of 4-5 analysts engaged in designing and delivering test design and execution for many health plan benefits. The Sr Analyst will need to identify the best approaches and strategies for ensuring the accuracy of formulary, UM, and benefits and could be requested to discuss test results with senior leadership across multiple lines of business.

This individual will be required to identify areas of improvement and will need to successfully engage with internal business partners and leaders as needed; to resolve issues, drive results and meet project target dates as required by management.

The Sr Analyst will also participate in process improvement initiatives in root cause analysis (RCA) discussions across multiple business units as required by Client Services leaders. This individual will work with Client Benefits, Membership Operations, Account Management, and Implementation management to improve the overall quality of the Client Implementation experience

Required Qualifications

  • Overall 6 years of quality assurance or testing experience.
  • At least 3 years of working in PBM or related work experience
  • Ability to define problems, collect data, establish facts, draw valid conclusions and perform the necessary Root Cause Analysis
  • Knowledge and experience of RxClaim (AS400), EZQuery and EZTest tools
  • Well organized and able to effectively prioritize work and meet the schedule
  • Proactively Identify schedule and project risks and timely communicate the same to project stakeholders
  • Excellent verbal and written communication skills, Self-motivated and focused on ensuring client intent is met

Preferred Qualifications

  • 3- years experience working in Pharmacy Benefits Management (PBM) industry/Managed care industry or Healthcare setting preferred
  • Excellent communication (Verbal and Written) and collaboration skills
  • Courteous and professional demeanor with the desire and ability to work in a team
  • Ability to interact and with project leads and SME’s


HS Diploma plus equivalent work experience

Bachelor’s preferred preferably in Business, Finance or Business Analytics.

Pay Range

The typical pay range for this role is:

$43,700.00 – $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/01/2024