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Senior Manager - Supplemental Benefits and Client Success



Accounting & Finance, Customer Service
Woonsocket, RI, USA
Posted on Tuesday, June 11, 2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Supplemental Benefits and Client Success team at CVS is one of the fastest growing business units in the enterprise and is uniquely situated at the center of our retail and healthcare businesses. We are looking for a Senior Manager to join our team in an essential role as CVS expands its offerings in this space. The ideal candidate will be highly adaptable and able to excel in a wide variety of areas – including client facing responsibilities, data synthesizing and analytics, internal/external stakeholder management, and retail assortment strategies. Furthermore, the ideal individual should be self-motivated, demonstrate executive presence, and be able to act as a strategic thought partner to both enterprise leaders and external clients. In this role, the Senior Manager, Supplemental Benefits and Client Success will work cross-functionally with our inventory, supply chain, retail IT, digital product, marketing, CMX, merchandising, and Store Operations teams.

Required Qualifications

  • 3-5 years’ experience in Sales, Retail CPG, Management Consulting / Investment Banking / Private Equity / Health Plans or Account Management
  • Ability to travel on a limited basis

Preferred Qualifications

  • General Manager experience with strong business acumen and functional understanding across sales, finance or account management
  • Omni-channel experience
  • MBA


  • Bachelor's Degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$79,200.00 – $174,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/29/2024