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Channel Operations Associate



Austin, TX, USA
Posted on Tuesday, February 13, 2024

About the Role

As a Channel Operations Associate at NinjaOne, you will play a crucial role in our sales operations, responsible for accurately and efficiently generating quotes for our channel partners. You will collaborate closely with the sales operations, sales, and channel teams to ensure that quotes align with the company's pricing strategy and meet the unique needs of our partners. The ideal candidate will have strong analytical skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.

Location - Austin, TX (Hybrid remote, in-office on Monday, Tuesday, and Thursday)

What You’ll be Doing

· Collaborate with the sales team to gather information on customer requirements and pricing considerations.

· Analyze pricing structures and discounting strategies to develop accurate and competitive quotes for channel partners.

· Utilize NinjaOne's quoting tools and systems to generate, track, and manage quotes throughout the sales process.

· Ensure quotes are compliant with company pricing policies and contractual obligations.

· Communicate effectively with internal stakeholders to resolve any pricing or quoting issues.

· Provide support to the sales team by answering questions related to quotes and pricing.

· Maintain accurate records of all quoting activities and contribute to ongoing process improvements.

About You

  • BA/BS or equivalent working experience

  • 1+ years experience in reseller business; SaaS Sales experience preferred.

  • Strong analytical and problem-solving skills.

  • Exceptional attention to detail and accuracy.

  • Proficiency in using quoting tools and CRM systems.

  • Excellent communication and interpersonal skills.

  • Ability to work collaboratively in a team-oriented environment.

What You'll Love

· Joining a collaborative, kind, and curious community

· Flexible full-time work with a hybrid remote setup

· Comprehensive benefits package, including medical, dental, and vision insurance

· 401(k) plan for financial preparation

· Unlimited PTO to prioritize work-life balance

· Opportunities for professional growth and advancement within the organization

About Us

NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past three years.