Playvox

playvox.com

Playvox equips modern businesses and BPOs with a collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, Voice of the Customer, Workforce Management, and Agent Motivation software. Its automated and centralized solutions integrate with the user's existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours. The company was founded in 2012 and is headquartered in Sunnyvale, California.