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Service Management Group
Service Management Group


United States · Kansas City, MO, USA · Hattiesburg, MS, USA


201-1000 employees

founded in


SMG combines technology and insights that keeps its users informed and advances brands to the next level of customer and employee loyalties and it connects the links between employee engagement, customer satisfaction, and financial performance. SMG offers its users with solutions such as customer experiences, brand researching, and employee engagement services. It provides services for industries such as restaurants, retail, convenience store, travel and entertainment, grocery, and services. Client partners of the company are Applebee’s, Wawa, McDonalds, GIANT EAGLE, TACO BELL, and KOHL’s. SMG is based in the United States and the company was founded in 1991 by Michael Aronson.

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