Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That’s what you’ll own.

Life At Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.

As the Senior NetSuite Systems Administrator you will be responsible for providing technical solutions and best practice guidance, to meet the evolving business needs of the organization. You will collaborate with business stakeholders across different Sonder locations to scope and implement new technical initiatives and simplify processes and educate employees on the effective use of the technologies and processes necessary for the business to operate and scale.

The Opportunity:

• Provide Netsuite administration for internal employees, acting as a strong business partner and the subject matter expert for internal partners to provide training/guidance, best practices, and continuous improvement efforts on various NetSuite functions, including running month end close, expense management, order-to-cash, record-to-report, and procure-to-pay processes

• Translate business requirements into well-architected solutions that best leverage NetSuite and the related applications ecosystem

• Optimize business processes within NetSuite to eliminate manual processes that create operational bottlenecks

• Participate in technical design sessions; develop detailed technical solution documentation and recommend suitable architecture that is aligned with business objectives.

• Assist internal partners and upper management with building accurate reports, data analysis, continuous improvement initiatives, and change management and support for optimal usage within NetSuite

• Develop, test, and document working custom development, integrations, and data migration

• Other job-related duties as required

Who We Look For:

• Bachelor’s degree, preferably in Accounting or Finance.

• Minimum five (5) years of work experience in enterprise solutions utilizing NetSuite ERP and NetSuite technology infrastructure -- SuiteScript, SuiteTalk, SuiteFlow and SuiteCloud framework.

• Certified SuiteCloud Developer, NetSuite Certified ERP Consultant and/or NetSuite Certified Administrators are highly desirable.

• Experience in gathering business requirements from both technical & business oriented partners, providing conceptual and detailed designs to meet business needs,writing detailed functional specifications for development of custom programs, testing and post go live support.

• Solid end-to-end understanding of Order to Cash, Procure to Pay, Record to Report and Hire to Retire processes.

• Experience architecting solutions and being hands-on when needed to develop and troubleshoot code.

• Strong understanding of finance and accounting best practices.

• Experience and knowledge of internal controls, compliance, and security.

#LI-Remote

Benefits

We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:

• Competitive compensation

• Generous stock plan

• Medical, dental and vision insurance (where applicable)

• Flexible vacation

• Wellness and volunteering days

• Annual free credits and discounts to stay in Sonders

• Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

Learn More About Sonder

• Corporate Responsibility & Sustainability

• Data Privacy Policy

• Blog: Sonder Stories

• Instagram: @sonderstays

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder’s Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.

As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email Recruiting.