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Associate General Manager

SWORD Health

SWORD Health

Operations
Porto, Portugal
Posted on Tuesday, June 11, 2024
Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
Introduction:
As the Associate General Manager of Academy, you will help developing this product by being the right hand to the General Manager, and play a key role in delivering successfully Academy, working across product, content, sales, customer success, and marketing. This is a highly cross-functional role that requires deep collaboration and stakeholder management, attention to detail, project management, strong analytical skills, and the ability to make things happen.

What you'll be doing:

  • Help the General Manager of Academy to handle the team through project management, operations enablement and development of key initiatives;
  • Collaborate with the GM to define the goals and strategic initiatives to be launched by the business;
  • Supporting and improving the teams’ effectiveness through planning and prioritization;
  • You will serve as a program manager on high-impact projects, from concept to strategy and execution;
  • Promote a metrics-driven culture, with the development of consistent approaches to setting performance targets, forecasting, and ongoing performance improvement;
  • Process definition and improvement: create and manage the processes that will ensure the team’s efficiency and be a continuous improvement advocate and stakeholder;
  • Collaborate with functional areas (product, sales, operations, legal, finance, etc) to ensure alignment across the company;
  • Lead by example: set a high bar for the team to think boldly and creatively, communicate frequently and with high-quality

What you need to have:

  • Experience in corporate strategy, start-up operations, and/or executive management experience
  • Have top-notch project/process management skills
  • Attention to detail with swift execution - be a strong problem solver with a data oriented approach
  • Grittiness, creativity, and ability to operate with unknowns to get things done
  • Strong communication skills, with the ability to synthesize a lot of information quickly, highlight the key take-aways and disseminate meaningful insights
  • Highly proficient in spoken and written English
  • Ability to navigate and thrive in a fast-paced, dynamic environment.
US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week
Comprehensive health, dental and vision insurance*
Equity Shares*
Discretionary PTO Plan*
Parental leave*
401(k)
Flexible working hours
Remote-first Company
Internet Stipend for remote working
Paid Company Holidays
Free Digital Therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits:
Health, dental and vision Insurance
Meal Allowance
Equity Shares
Portugal - Sword Perks:
Remote Work Allowance
Flexible working hours
Work from home
Unlimited Vacation
Snacks and Beverages
English Class
Unlimited access to Coursera Learning Platform
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.