At Syncro, our Vision is to transform the Managed Services industry with an intelligent software platform that enables IT Professionals to harness unparalleled automation and efficiency. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.

• Bring Your Authentic Self: Different voices, backgrounds, identities, and perspectives make us a strong and thriving workplace.
• Take Ownership & Accountability: We hold ourselves accountable measuring progress and communicating at every step on the way.
• Operate Transparently: We operate with integrity and trust, using transparent and clear communication to hold ourselves accountable to our Partners and Team Members.
• Put Partners at the Center of Everything We Do: We care deeply about understanding our partners, and our products and services are delivered with our Partners’ best interests in mind.
• Enjoy the Ride Together: We’re people-centric, and caring for each other is an important part of harmonizing our work with our personal needs.
• Show Up to Win!: We each operate with the heart of a champion in our pursuit of excellence. We encourage innovation, operational diligence and embrace challenges as opportunities.

Benefits Quick Overview:

• Pay Range: $250K-$300K USD, DOE
• Range is inclusive of variable compensation
• Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives.
• Equity Appreciation Program: Syncro offers an equity program that everyone participates in
• Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
• 401k Plan: A hassle free plan with a 50% company match up to 4% of your annual salary.
• Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
• Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family
• And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

The Opportunity:

The Head of Sales at Syncro will play a pivotal role in driving the company's revenue growth by overseeing and managing the growth sales team and strategy. Reporting directly to the Chief Revenue Officer, this individual will be responsible for developing and implementing sales plans and ensuring their team meets or exceeds these goals. They will work closely with marketing and product teams to align sales initiatives with overall business objectives, analyze sales data to identify opportunities for improvement, and foster strong relationships with key clients and partners. Additionally, the Head of Sales will be tasked with recruiting, training, and mentoring sales staff to build a high-performing team that can adapt to a dynamic market environment.

What You’ll Be Doing:

• Develop and Execute Sales Strategy
  • Create and implement a comprehensive sales strategy aligned with company goals to achieve revenue targets and market penetration.
• Lead and Manage Sales Team
  • Recruit, train, and mentor a high-performing sales team that includes Account Executives, BDRs, and Sales Engineers. Set clear performance expectations, conduct regular performance reviews, and provide ongoing coaching and support.
• Drive Revenue Growth
  • Identify new business opportunities and develop strategies to capture and convert leads into customers. Develop relationships with key decision-makers and negotiate contracts to close deals.
• Analyze Sales Metrics
  • Monitor sales performance metrics and KPIs to assess effectiveness and make data-driven decisions. Adjust strategies as needed to optimize sales results.
• Market Insights
  • Stay abreast of industry trends, market conditions, and competitor activities. Provide feedback to the product and marketing teams to enhance offerings and address market needs.
• Cross-Functional Collaboration
  • Work closely with marketing, product, and customer success teams to ensure alignment and drive customer acquisition, retention, and satisfaction.
• Customer Focus
  • Understand customer needs and pain points to tailor sales approaches. Ensure high levels of customer satisfaction and address any issues promptly.
• Reporting and Forecasting
  • Provide accurate sales forecasts and reports to executive leadership. Analyze performance data to identify growth opportunities and risks

Must have details:

• 7+ years of experience in sales, with at least 3 years in a leadership role within the SaaS industry.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.Strong leadership and team management skills, with experience in building and scaling high-performing sales teams.
• Ability to develop and execute strategic sales plans, with a keen understanding of sales processes and best practices.
• Proficiency in sales analytics and performance metrics.
• Ability to leverage data to drive decision-making and improve sales strategies.Excellent verbal and written communication skills, with the ability to effectively present and negotiate with senior executives and stakeholders.
• Strong customer focus with a demonstrated ability to build and maintain relationships with key clients.
• Familiarity with CRM systems (e.g., Salesforce) and other sales tools.
• Ability to quickly adapt to new technologies and platforms.

Nice to have skills:

• Experience with software for MSPs and IT professionals

Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:

• Preliminary Screen, 30m
• Hiring Manager Interview, 1H
• Technical Assessment Submission: Present 30/60/90 business plan
• Leadership Panel Interview, 1H
• CEO Sync (Finalist), 30m

Company Details: If you’re curious about learning more about Syncro, read on and visit the links below.

Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services. Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!

To see more about our product, and what it’s like to work here at Syncro, check us out online:

• Website: www.syncromsp.com
• Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm
• LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/
• Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/

Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

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