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Senior Data Analyst - Product Analytics

Thrive Global

Thrive Global

IT, Product, Data Science
Massachusetts, USA
Posted on Saturday, February 3, 2024

Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to redefine productivity through well-being. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 125 organizations in over 140 countries, from frontline and call center workers to executives at multinational companies.

If you’re not sure that you’re 100% qualified, but this sounds like a role you would Thrive in – we want you to apply! We believe skills are transferable and passion for our mission goes a long way.

As a Senior Data Analyst, you will be a critical member of our product analytics team charged with driving data-driven decision making across our product teams. You will help us define and track key product and engagement metrics across product adoption, engagement, retention, and customer health. You will design and collaborate with product managers and engineers. Your work will be central to the development and strategic success of the product. You will work autonomously and will partner with product owners from discovery to successful feature delivery.

If you’re not sure that you’re 100% qualified, but this sounds like a role you would Thrive in – we want you to apply! We believe skills are transferable and passion for our mission goes a long way.

Who You Are:

  • You are passionate about user engagement and helping create awesome products

  • You are autonomous and possess strong technical and analytical knowledge

  • You can translate complex data into simple, actionable insights

  • You are a believer in compassionate directness who gives and receives feedback with heart

How You'll Contribute:

  • Effective communication is crucial in this role. It is essential to have thoughtful written communication skills and clear points of view and recommendations for the teams you work with.

  • Track customer adoption at the account level over time and by cohort to identify key trends and results.

  • Benchmark customers and individuals against SaaS and wellbeing industry standards for customer success and marketing applications.

  • Combine customer usage and adoption with gross retention to identify key levers that drive health and help post-sales teams implement.

  • Support best practices and data governance standards for our usage data, such as naming conventions and properties.

  • Ensure data ownership and partnership across the stack.

Must Haves:

  • Clear demonstration of stakeholder management, and communication of complex information to stakeholders who do not have a technical background.

  • Experience ideating and transforming data into concise narratives and dashboards that drive product strategy-planning and decision-making.

  • Data storytelling skills, with the ability to present data in clear and actionable insights.

  • Ability to work and interface directly with product managers and engineers.

  • Proven track record creating insightful analytics using statistical techniques

  • Experience with modern data stack tooling. Hands-on experience with Fivetran, Segment, Avo, BigQuery, dbt, Looker and LookML, Spectacles, and Kubit a plus.

  • Significant hands-on experience using and applying SQL. Experience applying SQL transformations via dbt a plus.

  • Knowledge of key SaaS metrics and product benchmarks (DAU/MAU, User Retention, etc)

  • Experience mentoring and advising other data analysts, directly or as a peer.

What We Offer:

  • Being part of a mission-driven company that’s truly making a difference in the lives of people around the world.

  • Ability to develop within the company and shape our growth strategy.

  • A human-centric culture with a range of wellness perks and benefits.

  • A competitive compensation package.

  • Medical, dental and vision coverage + 401k program with company match.

  • Generous paid time-off programs.

Compensation for this role depends on level, and will likely fall in the $165,000-$170,000 range. We provide a competitive mix of salary, performance bonus, and equity

Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work.

Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law.

Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.